BREAKING: FTC Sues Hims & Hers For Sharing Private Health Data With Facebook & Snapchat
BREAKING: FTC Sues Hims & Hers For Sharing Private Health Data With Facebook & Snapchat
The U.S. Federal Trade Commission (FTC) has filed a shocking lawsuit against popular telehealth giant Hims & Hers Health (HIMS.N), accusing the company of betraying user trust by sharing highly sensitive health information with major tech advertisers including Meta Platforms (Facebook) and Snap Inc (Snapchat).
According to a statement from an FTC spokesperson reported by Reuters on July 29, 2026, the lawsuit alleges that Hims & Hers engaged in deceptive privacy practices and unfair billing.
Hims & Hers is one of the largest and fastest-growing telehealth players in the United States, especially in the booming market for weight loss drugs like Wegovy and Zepbound. The company also offers convenient online prescriptions for erectile dysfunction, hair loss, anxiety, and depression, shipping medications directly to customers' homes after a simple online form.
How Your Private Data Was Shared
The core of the FTC's complaint is privacy violation. The company promised users that their health information would remain private and secure. However, the FTC alleges that through hidden tracking pixels and technologies embedded on its website, Hims & Hers shared users' personal health data with online advertising companies.
This means that when a user filled out a medical intake form for hair loss or ED treatment, that information was allegedly transmitted to Meta and Snap to target them with personalized ads. This practice was done without obtaining users' affirmative express consent.
Deceptive Billing and Cancellation Trap
The second major allegation is even more troubling for consumers. The FTC claims Hims & Hers starts charging users for prescriptions before they have even consulted with a healthcare provider. According to the agency, most customers do not receive a real consultation and are instead automatically charged soon after filling out an intake form.
Furthermore, the lawsuit claims the company makes it intentionally difficult to cancel subscriptions, trapping users in a cycle of monthly charges.
This landmark case was filed jointly with Los Angeles County and the State of Utah and is expected to reshape the entire telehealth industry in America. It is currently the number one trending story in the US.

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